Case Study 3: Primrose Mill Carpets

Primrose Mill is a British manufacturer of high-quality carpet based in Clitheroe, Lancashire who have a very popular Mill shop selling direct to the public. In June of last year they decided to extend their reach to a wider customer base by commissioning a website that would allow people to choose and order carpet samples online from the comfort of their own home.

Heather Alker of Primrose Mill Carpets said: “We had no web presence before, so we started with a completely blank page. We asked eBusiness UK to design and create a website that would showcase our entire range of quality carpets. We wanted to be able to show special offers and have the facility to constantly add new ranges.

We also wanted the ability to keep our customers updated on special offers and new products via an electronic newsletter.”

The first job was to get the website created. It was deliberately kept simple and clear, allowing the user to intuitively find what they were looking for. Once created, the next priority was to ensure the site could be found on all the major search engines.

The right key words are of paramount importance when it comes to finding a website via search engines. eBusiness UK carefully considered the most appropriate key words and phrases and then worked with the client to create a definitive list.

Once agreed, the next stage was to optimise the site and then register it with all the major search engines. Primrose Mill enjoys a first or second page ranking with the major search engines.

Heather Alker added: “We now get a phenomenal number of enquiries via our website, it has been an invaluable sales tool for us. In addition, we already have a list of over 900 names of people who have elected to sign up for our regular online newsletter.

Both eBusiness UK and their sister company eMarketing UK have been great to work with. We’ve found their advice invaluable and their work has made a significant impact on our business. We’d highly recommend their services to anyone looking to develop a website or make their website easier to find.”




 

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